Survey Help - Toronto

Need Some Help?

Learn about our CarbonShift Tracker methodology here.

If you are having problems logging in, please help us by completing this form.

Contact our Neighbourhood Leaders:

Or by phone at: 647-799-4009 

Need Some Help with your Utility Bills?

As part of calculating your carbon footprint we need information from your utility bills to gauge your usage. To help you find this infomation, here are details on some common vendors.

Electricity

Toronto Hydro - Phone: 416-542-8000 

To see a sample Toronto Hydro bill, and instructions on how to read your consumption data, click here

Direct Energy - Phone: 1-800-348-2999

Natural Gas 

Enbridge - Phone: 416-492-5000

To see a sample Enbridge bill, and instructions on how to read your consumption data, click here

Union Gas - Phone: 1 888 774-3111

To see a sample Union Gas bill, and instructions on how to read your consumption data, click here.

Water

Toronto Water - Phone: 416-338-4829

To see instructions on how to read your consumption data, click here.

What size recycling and garbage bins do I use?

Visit the City of Toronto website for details on recycling (blue) bin and garbage (grey) bin sizes.

Get started now.

Track and decrease your household's greenhouse gas footprint.

Find Project Neutral in your city

Project Neutral is One of Tides Canada's TOP 10!

Each year, Tides Canada seeks out initiatives that align with its mission of supporting actions that foster a healthy environment and just Canadian society, and have demonstrated significant results in the communities they serve.

Top 10 for 2013
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2013 Annual Report

See which neighbourhoods in Toronto participated and what the impact was. (Based on 2012 data).  

View the report!
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Polar Bears in Toronto!

Can you help locally?

Join the Project Neutral Volunteer Team and increase your environmental and community impact. Check here for volunteer opportunities with Project Neutral or find local volunteer teams in your city. 

Get involved today!